
Agents reach the systemswhere the work happens.
Integration is the Connect phase of AI Implementation. We link agents to your CRM, PSA, ITSM, project tools, email and files. The systems you run stay. Nothing is ripped out.
What we connect,and how.

System connectors
Records sync with the systems you run, mapped field by field. The direction of sync is set for each kind of record.

Connector SDK
Where a connector does not exist yet, we build one with the PRESHos connector SDK.

Vendor portal access
Where a vendor or distributor portal has no connection to build on, agents work through its pages the way a person would.

Traceability
Every action records who did it, which agent, which tools and what changed.
Connectors, pluginsand automations.
Connectors
Records sync with the systems you run, mapped field by field.
Plugins
Bundles of skills and tools, installed once and granted to agents.
Automations
A trigger starts an agent or an action.


Who does whatin the Connect phase.
- System connectors
- Vendor portal access
- Traceability design
- Names system owners and grants access
- What each agent may read and change
- Integrations that survive the pilot

Your stack stays.It becomes one network.
We connect to the systems you run. Nothing is ripped out. Each system stays the system of record, and agents work across all of them.
AI works on a copy.You approve what goes live.
A working copy of your data, with a gate before production.

Your live systems
Stay the system of record.
Digital twin
A copy of your data, where agents do the work.
Approval
A person decides what goes back, and when.
Next,we deploy it.
With the connections in place, we build the workflow in your tools and your team tries it on real work.
Relatedreading.
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Which systems does the work run through?
Tell us the systems your agents need to reach. We will talk through what connects today and what we would build.