Three service desk engineers with headsets around their necks stand talking on an operations floor at night as a stream of cyan pixels runs along the desks.

Change validation.

Configuration changes drafted and validated in a sandbox before an engineer approves them.

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From the work todayto a person's sign-off.

The work today
Manual configuration changes drift from documented baselines, and reviews catch problems only after the change is made.
What the agent does
Drafts the change, validates it in a sandbox, shows the difference against the baseline and routes it to engineering.
What a person approves
Production changes always need an engineer's approval.
What is recorded
The change, its validation and its approval are kept together.

Two white scale-model office blocks on a black table with a small gatehouse between them, a stream of cyan pixels passing under its raised barrier.

Nothing goes outwithout a person.

The agent works on a copy of your data. What it wants to send or change waits for a person, who sees exactly what will happen and approves or rejects it.

How approvals work