Three service desk engineers with headsets around their necks stand talking on an operations floor at night as a stream of cyan pixels runs along the desks.

Client status updates.

Updates drafted from real activity, reviewed and sent by the account manager.

Talk about your AI project See how it runs

From the work todayto a person's sign-off.

The work today
Status reports are written from memory or slip past their date. Account managers spend the time writing instead of on the relationship.
What the agent does
Drafts the update from PSA, project tool, monitoring and ticket activity.
What a person approves
The account manager reviews the update and sends it.
What is recorded
Data is scoped per client, with an audit entry for each update.

Two white scale-model office blocks on a black table with a small gatehouse between them, a stream of cyan pixels passing under its raised barrier.

Nothing goes outwithout a person.

The agent works on a copy of your data. What it wants to send or change waits for a person, who sees exactly what will happen and approves or rejects it.

How approvals work